Search Results
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Travel and accommodation
26 Sep 2018: Travel and accommodation. We’re here to help you get your life back on track after your transport accident. To help you get to your treatment appointments and services we will pay for your travel costs in Australia. While you are in hospital, we
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Hearing services
17 Aug 2020: Hearing services. We’re here to help you get your life back on track after your transport accident. To help you with hearing and balance disorders we will pay for audiology services provided in Australia. In the first 90 days after your accident,
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/hearing-services -
Common Law Protocol
22 Apr 2026: The Common Law Protocol is an agreement that outlines how the TAC and your personal injury lawyer work together during your common law compensation claim.The TAC Protocols were developed by the Law Institute of Victoria (LIV), the Australian Lawyers
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
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Quality and safety - TAC - Transport Accident Commission
18 Aug 2020: The TAC expects that all TAC-funded services are delivered in a way that optimise the client’s health, wellbeing and overall recovery. These services must always be safe and of high quality. We expect service providers to have quality systems and
https://www.tac.vic.gov.au/providers/type/acupuncturist
/working-with-the-tac/quality-and-safety -
Community access and transport assessment recommendations
12 Apr 2026: Community access and transport assessment recommendations. Complete the community access and transport assessment to assess a client’s community access and transport needs and provide recommendations for supports and interventions.Submit
https://www.tac.vic.gov.au/providers/documents-and-forms/basic-forms
/community-access-and-transport-assessment-recommendations -
Public hospital fees - TAC - Transport Accident Commission
17 Oct 2019: Fees for services that public hospitals provide to TAC clients are agreed with the Victorian Department of Health and Human Services. Access the index for these fees on the department's website: Patient fees and charges for public health services.
https://www.tac.vic.gov.au/providers/type/hospitals-public/getting-paid
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Report fraud
28 Nov 2022: Report fraud. You can report suspected fraud or non-compliance by:. calling the TAC on 1300 654 329. emailing fraud_compliance@tac.vic.gov.au. using this form. What happens when you make a report? We take all reports seriously and assess every
https://www.tac.vic.gov.au/about-the-tac/information-and-privacy
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Neurostimulation
11 Jun 2013: Implantable pain therapies: Neurostimulation Treatments for persistent pain can involve many types of therapies such as medication, physiotherapy, and psychological therapy. In some patients these treatments may not work or cause unpleasant effects.
https://www.tac.vic.gov.au/about-the-tac/research/evidence-reviews
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Interpreting and Translation Services
12 May 2025: Updated 12 May 2025Policy statementTAC can fund interpreting and translating services, provided by an accredited interpreter within Australia as an administrative cost to support clients from non-English speaking backgrounds or clients with hearing
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/interpreting-services -
Remittance messages - TAC - Transport Accident Commission
18 Aug 2020: Have you received a message on your TAC remittance advice that says ‘Payment error. Please call 1300 654 329 or visit tac.vic.gov.au/payments’? The following scenarios may help you understand the reason for the error and what to do next. Note:
https://www.tac.vic.gov.au/providers/type/acupuncturist/getting-paid
/payments-and-remittance-advice