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  1. Translation services

    9 Mar 2018: For information about the TAC in your own language, call the relevant number below:Arabic -1300 138 639 - العربية Cantonese - 1300 138 640Croatian - Hrvatski - 1300 138 641Greek - Eλληνικά - 1300 138 642Italian - Italiano - 1300 138

    https://www.tac.vic.gov.au/clients/working-together/contact-us
    /translation-services

  2. Home modifications

    19 Nov 2019: What are home modifications? Home modifications are changes made to your home to improve your safety and independence. This could be something simple like a hand rail or access ramp or more complex major structural work. What is the process for home

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /services/home-modifications

  3. Planning with the TAC

    13 Sep 2022: Planning with the TAC. This information aims to help you understand the planning process with the TAC. What is planning? Planning is a process you will do regularly with the TAC. In planning, you work with a TAC Claims Manager and other people you

    https://www.tac.vic.gov.au/clients/supporting-your-recovery/myplan
    /planning-with-the-tac

  4. Finding and choosing a provider

    13 Sep 2022: Finding and choosing a provider. This information aims to help you find and choose a provider. When should I start? We encourage you to choose your providers as soon as possible. These people provide you with services and supports that you need, so

    https://www.tac.vic.gov.au/clients/supporting-your-recovery/myplan
    /finding-and-choosing-a-provider

  5. Support for grief and loss

    23 Feb 2021: We know things can be difficult after an accident. There are many services available that can support you, your family and friends after trauma.Below are some services that may help you.This page includes links to websites and resources outside the

    https://www.tac.vic.gov.au/clients/supporting-your-recovery/mental-health
    /grief-resources

  6. Support for social isolation

    23 Feb 2021: We know things can be difficult after an accident. There are many services available that can support you, your family and friends after trauma.Below are some services that may help you.This page includes links to websites and resources outside the

    https://www.tac.vic.gov.au/clients/supporting-your-recovery/mental-health
    /social-isolation

  7. Hearing services

    17 Aug 2020: Hearing services. We’re here to help you get your life back on track after your transport accident. To help you with hearing and balance disorders we will pay for audiology services provided in Australia. In the first 90 days after your accident,

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/hearing-services

  8. Travel and accommodation

    26 Sep 2018: Travel and accommodation. We’re here to help you get your life back on track after your transport accident. To help you get to your treatment appointments and services we will pay for your travel costs in Australia. While you are in hospital, we

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/travel-and-accommodation

  9. Total amount of travel and accommodation the TAC can pay

    13 Apr 2026: For family members visiting a TAC client in hospital we can pay the costs of a hotel or motel, air fares, petrol, public transport, a hire car or taxis up to a maximum amount of $24,850. This amount applies when a claim for visiting expenses is made

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/supporting/travel-and-accommodation-cap

  10. Interpreting and Translation Services

    12 May 2025: Updated 12 May 2025Policy statementTAC can fund interpreting and translating services, provided by an accredited interpreter within Australia as an administrative cost to support clients from non-English speaking backgrounds or clients with hearing

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/interpreting-services

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