Search Results
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Forms for clients
19 Mar 2026: Complete online or download TAC client forms. Authority to release information, reimbursement, travel, Freedom of Information, Informal Review forms
https://www.tac.vic.gov.au/clients/forms-and-brochures-clients
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Client forms and brochures
21 Nov 2019: This section has links to brochures and commonly used forms for TAC clients.
https://www.tac.vic.gov.au/clients/forms-and-brochures-clients
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Impairment benefits
19 Mar 2025: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI(''); var htmlTab4Body = encodeURI(''); Download the TAC Impairment Benefits brochureWhat is an impairment benefit?An impairment benefit is a type of
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
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If you disagree with a decision
21 Nov 2019: If you don't agree with a TAC decision, your first step should be to call us on 1300 654 329. In most cases, issues can be resolved at this point.If you still disagree with the decision, there are three ways you can have it reviewed:Ask the TAC for
https://www.tac.vic.gov.au/clients/working-together/resolving-your-issues
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Telehealth
28 Mar 2023: Telehealth. What is telehealth? Telehealth is a convenient way to have a consultation with a GP, medical specialist, nurse or allied health provider by videoconference, or in some situations, over the phone. This means you have the option to access
https://www.tac.vic.gov.au/clients/how-we-can-help/telehealth
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Manage your claim
14 Jun 2023: Manage your claim What to expect from us myTAC - manage your claim online How to get a treatment or service Paying for treatments and services Rights and responsibilities
https://www.tac.vic.gov.au/clients/how-your-claim-works
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Medical and rehabilitation equipment policy
15 Apr 2026: Medical and rehabilitation equipment policy. Last updated 5 March 2026. Overarching policy rationale. The Transport Accident Commission is governed by legislation called the Transport Accident Act 1986 (the Act) which guides the TAC in the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Children, young people and families
24 Sep 2025: var htmlPanelContent = encodeURI(''); var htmlVideoTranscript = encodeURI(''); Children and young people can have unique needs that are different from adults. This information is to help you and your child with recovery after an accident.When
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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How we make decisions
16 Apr 2025: In the first 90 days after your accident:there are some treatments and services the TAC can help pay foryou don't need to contact us for approval for these treatments and services.We can do this because we have a good understanding of the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/how-we-make-decisions
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Compensation
9 Sep 2020: Compensation Common law Impairment benefits Transport Accident Act Protocols TAC clients share their common law stories
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation