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  1. Attendant care

    22 Feb 2024: If you need help with personal care and everyday living after your vehicle accident, we will pay for attendant care provided within Australia.

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /services/attendant-care

  2. Transport Accident Act Protocols

    31 Mar 2026: The TAC, Law Institute of Victoria (LIV) and Australian Lawyers Alliance (ALA) have developed an agreement for working together to make the legal process faster, simpler and more cost effective for TAC clients. This agreement is known as the

    https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
    /transport-accident-act-protocols

  3. Restrictive Practice

    23 Oct 2025: This policy is effective from 1 April 2025. It applies to the attendant care providers outlined on this list.Policy Position/Statement: Restrictive practice is only to be used on a client with disability receiving a funded disability service in

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/restrictive-practices

  4. Hospital treatment

    3 Jul 2023: We’re here to help you get your life back on track after your transport accident. To help you recover from your injuries we will pay for services that you receive from any public or private hospital within Australia.In the first 90 days after your

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/hospital-treatment

  5. Income support for employees

    29 Jun 2023: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI('These forms and brochures relate to income support. For other TAC documents, please visit the forms and brochures page.'); var

    https://www.tac.vic.gov.au/clients/how-we-can-help/income-support
    /income-support

  6. Mental health and wellbeing services

    6 Nov 2025: Mental health professionals can help with issues like anxiety, depression and stress after an accident.

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /services/mental-health-and-wellbeing-services

  7. Common law compensation

    17 Oct 2019: var htmlTab1Body = encodeURI('If you are seriously injured in a transport accident and someone else was at fault (or partly at fault), you may be eligible for common law compensation.Common law compensation aims to recognise the impact the accident

    https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
    /common-law-compensation

  8. Customer surveys and engagement

    24 Apr 2025: Customer surveys and engagement. The TAC conducts surveys and engagement activities with clients, employers and providers about their experience dealing with the TAC. Customer surveys. If you are a TAC client, employer or provider, you might receive

    https://www.tac.vic.gov.au/clients/working-together/customer-surveys

  9. Paying for treatments and services

    17 Oct 2023: Paying for treatments and services. There are two ways we can pay for your approved treatments and services. Check with your provider which is their preferred option:. we pay your provider direct at the TAC rate. you pay your provider, and we

    https://www.tac.vic.gov.au/clients/how-your-claim-works
    /how-we-pay-for-treatments-and-services

  10. Payment rates

    7 Jun 2018: We will pay for your treatment and services according to our payment rates. If you're charged more than the TAC rate, you may need to pay the difference.Find out how we pay for treatments and services and your reimbursement options A - E F - J K - O

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /payment-rates

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