Search Results
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Information brochures
21 Apr 2026: Most requested brochuresSupporting you after a transport accidentVocational services panelChoosing an attendant care agencyInformation for employers who had a staff member involved in a transport accident Information products for TAC clients
https://www.tac.vic.gov.au/clients/forms-and-brochures-clients
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Contact us
12 Sep 2025: The TAC welcomes your feedback and enquiries. Our call centre is open from 8.30am to 5.30pm Monday to Friday, or alternatively you could write a letter or send us an email.
https://www.tac.vic.gov.au/clients/working-together/contact-us
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Supporting your recovery
1 Oct 2025: Supporting your recovery Ways to manage your recovery Leaving hospital Return to work support Physical health services Mental health and wellbeing Pain
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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Concerns and complaints
12 Sep 2025: var htmlPanelContent = encodeURI(''); var htmlVideoTranscript = encodeURI(''); It's important to speak upWe know things don't always go the way they should and that it can be uncomfortable to speak up.We encourage you to raise concerns and
https://www.tac.vic.gov.au/clients/working-together/contact-us
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Allied Health Policy
16 Mar 2026: Allied Health Policy. Updated 16 March 2026. Policy position. The TAC can pay the reasonable costs of allied health services when required for the treatment of transport accident-related injuries to:. support a TAC client's rehabilitation and
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Forms for clients
19 Mar 2026: Complete online or download TAC client forms. Authority to release information, reimbursement, travel, Freedom of Information, Informal Review forms
https://www.tac.vic.gov.au/clients/forms-and-brochures-clients
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Children, young people and families
24 Sep 2025: var htmlPanelContent = encodeURI(''); var htmlVideoTranscript = encodeURI(''); Children and young people can have unique needs that are different from adults. This information is to help you and your child with recovery after an accident.When
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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Medical and rehabilitation equipment policy
15 Apr 2026: Medical and rehabilitation equipment policy. Last updated 5 March 2026. Overarching policy rationale. The Transport Accident Commission is governed by legislation called the Transport Accident Act 1986 (the Act) which guides the TAC in the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Restorative justice
1 Jul 2025: Restorative justice is a way of supporting your recovery after a transport accident. It enables the people most affected by the accident to be directly involved in the response to it. Restorative justice focuses on understanding the harm that has
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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Support for family members
1 Jul 2025: We can pay parents for time off work if they need to visit their injured child in hospital. Family members can also get help with travel, accommodation and counselling.
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/services/support-for-family-members