Search Results
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Contact us
12 Sep 2025: The TAC welcomes your feedback and enquiries. Our call centre is open from 8.30am to 5.30pm Monday to Friday, or alternatively you could write a letter or send us an email.
https://www.tac.vic.gov.au/clients/working-together/contact-us
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Supporting your recovery
1 Oct 2025: Supporting your recovery Ways to manage your recovery Leaving hospital Return to work support Physical health services Mental health and wellbeing Pain
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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Customer surveys and engagement
24 Apr 2025: Customer surveys and engagement. The TAC conducts surveys and engagement activities with clients, employers and providers about their experience dealing with the TAC. Customer surveys. If you are a TAC client, employer or provider, you might receive
https://www.tac.vic.gov.au/clients/working-together/customer-surveys
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Impairment benefits
19 Mar 2025: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI(''); var htmlTab4Body = encodeURI(''); Download the TAC Impairment Benefits brochureWhat is an impairment benefit?An impairment benefit is a type of
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
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Children, young people and families
24 Sep 2025: var htmlPanelContent = encodeURI(''); var htmlVideoTranscript = encodeURI(''); Children and young people can have unique needs that are different from adults. This information is to help you and your child with recovery after an accident.When
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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How we make decisions
16 Apr 2025: In the first 90 days after your accident:there are some treatments and services the TAC can help pay foryou don't need to contact us for approval for these treatments and services.We can do this because we have a good understanding of the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/how-we-make-decisions
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Restorative justice
1 Jul 2025: Restorative justice. Restorative justice is a non-legal process that can support your recovery after an accident. It recognises the impact of the accident on you and can help address the emotional and psychological harm that was caused, regardless
https://www.tac.vic.gov.au/clients/supporting-your-recovery
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Travel and accommodation
1 Jul 2025: To help you get to treatment and support services after an accident, we will pay your transport costs. If you're in hospital, we can also pay for travel and accommodation for family members.
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Support for family members
24 Sep 2025: var htmlTab1Body = encodeURI('The TAC can help the immediate family members of a person injured in a transport accident.Time off work for parentsWe can pay a loss of wages to the parents of a dependent child if:Their child is an inpatient in
https://www.tac.vic.gov.au/clients/how-we-can-help
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Support for family members
1 Jul 2025: We can pay parents for time off work if they need to visit their injured child in hospital. Family members can also get help with travel, accommodation and counselling.
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/services/support-for-family-members