Equipment for TAC clients is no longer billable through LanternPay. If you supply basic medical and rehabilitation equipment to TAC clients, please submit a manual invoice. You can still bill for your treatment or service via LanternPay as normal.

We are making some changes to the prescription of basic medical and rehabilitation equipment to TAC clients.

From 11 August equipment is no longer billable through LanternPay. To ensure the equipment being prescribed and supplied to our clients is reasonable, clinically justified and supporting specific recovery outcomes we are placing stronger controls on equipment.

What you need to do

1. Submit a manual invoice to invoices@tac.vic.gov.au for any equipment you supply to our clients
2. You can still bill the TAC for your treatment or service via LanternPay as normal
3. Clearly describe the item on your invoice, giving as much information as possible
4. Ensure your invoicing is in line with the TAC’s policies and guidelines
5. Participate in a billing review program when requested

Please note that payment will be made in line with our manual invoicing timelines and you will not receive payment for equipment overnight.

If you have any questions, please visit the changes to equipment page or medical and rehabilitation equipment guidelines on our website.