For family members visiting a TAC client in hospital we can pay the costs of a hotel or motel, air fares, petrol, public transport, a hire car or taxis up to a maximum amount of $21,090. This amount applies when a claim for visiting expenses is made for the first time after 1 July 2021.

If a claim for visiting expenses was made before 1 July 2021, the maximum amount will be different. If visiting expenses were first claimed:

• Between 1 July 2020 and 30 June 2021, the total maximum is $20,820
• Between 1 July 2019 and 30 June 2020, the total maximum is $20,410
• Between 26 September 2018 and 30 June 2019, the total maximum is $20,000.

Please email policy@tac.vic.gov.au if you need the maximum amount for an earlier date.

These maximum amounts do not apply to parents visiting a dependent child in hospital.