04 Mar 2016
Suspected fraudulent phone calls purporting to be from the Transport Accident Commission have prompted calls for Victorians to be wary of unsolicited callers.
The warning follows a rising number of reports in recent weeks from members of the public who were contacted by a caller attempting to find out whether they were a TAC client with an active claim.
The caller purports to be a TAC staff member and appears to be contacting people at random with attempts to gain personal information.
In some cases the caller has falsely claimed the recipient would receive payment from the TAC and requested bank account details.
TAC Head of Financial and Corporate Services Tony Dudley warned Victorians to protect themselves from fraudulent activity by refusing to provide personal information to unknown callers.
"If you receive a call from anyone who says they work for the TAC, do not under any circumstances hand over any personal information unless you have established the caller's credentials," Mr Dudley said.
"Ask the caller for their name, their organisation, email address and phone number and if they cannot confirm your claim number, hang up immediately."
Mr Dudley said anyone who is suspicious of a caller purporting to be from the TAC should immediately contact the TAC Customer Service Centre on 1300 654 329.
They could also file a report at scamwatch.gov.au or by calling SCAM Watch on 1300 795 995.
Media queries only:
- Alex White, 0419 529 505 or alex_white@tac.vic.gov.au
- Nicolas McGay, 0439 790 766 or nicolas_mcgay@tac.vic.gov.au
- Devon McGillicuddy, 0466 029 169 or devon_mcgillicuddy@tac.vic.gov.au
Please refer any other enquiries to:
- Online form
- Tel: 1300 654 329
- Email: info@tac.vic.gov.au